ESNZ Database Information

There are a couple of ways to get help.

Contact the ESNZ Office on 04 499 8994 or email [email protected]

You can checkout our frequently asked questions and how-to videos too.

If you have received more than one email with instructions to reset your password for the new database, then this would indicate that you have a duplicate account.  ESNZ staff did their best to find and remove as many duplicate files as possible before migrating, but we know we may not have captured them all.

If you receive more than one email, please contact the ESNZ Office on 04 499 8994 or email [email protected]  so that we can merge your accounts and ensure that you only have one account going forward.

A person’s password is private to them and so could not be transferred from the previous database to the new database.  Members will need to set a new password for the HorseReg system.

To reset your password, go to horsereg.com, click login, enter your email address and then click the reset password link and follow the instructions.

ESNZ undertook a lot of data cleansing in order to move to the new database – namely horse height, horse colour and horse breed.

Please double check your horse’s data and if it is not accurate, please let us know via one of the following methods:

Contact the ESNZ Office on 04 499 8994 or email [email protected]

Or log a ‘Change request’ from the database – you can do this by clicking on your name in the top right-hand side, then horses – manage – change request.

Or checkout our video on how to do this.

The dashboard is the central place to kick-off everything you need to do in the database. 

To get back to your dashboard, you can click on the ESNZ logo in the top left-hand side on your screen to take you back.

You can also click on ‘View ESNZ dashboard’ from the home page to take you back.

This is a new feature in the database and enables ESNZ to capture all the information it needs from those members that have many roles within the sport.

You can select as many of the membership options that apply to you, but you will only ever pay for one of them, and defaults to the highest fee.

You can manage the registrations for all of your family members from the one account. 

From the home page you can ‘choose a different profile to manage’ and then select the family member to wish to manage.

Or under the horses tab, you can choose ‘Manage horses for:’ and switch between family members.

When creating a new horse, you can choose people under your account to be associated with the horse.

If you wish to look up other people (not associated with your account), you will need to know their email address and date of birth.  HorseReg uses name, email and date of birth to reduce creating duplicate accounts. 

Enter the person’s details in the ‘look up other people associated with this horse’ fields and click search.  

It will then search for this person in the database and return any matches.  Select the person you wish to add and enter their email address to proceed.  If you do not remember the email address associated with the person, a notification email will be sent to the them.

The HorseReg system is built to only accept payment via Credit or Debit Card. 

Please note that a 4.8% transaction fee applies.  The fee is broken down as follows:

• Interpodia/HorseReg software transaction fee 0.5%

• Merchant (Stripe) fee: 2.8%

• ESNZ Development (Database) fee: 1.5%

Please note that a 4.8% transaction fee applies.  The fee is broken down as follows:

• Interpodia/HorseReg software transaction fee 0.5%

• Merchant (Stripe) fee: 2.8%

• ESNZ Development (Database) fee: 1.5%

The HorseReg database is a Canadian product, therefore that date and time on your receipt will be showing the date and time that your transaction when through in Canada.  Canada is currently 21 hours behind NZ.

If you wish to change your horses name, you can do this by clicking on your name in the top right-hand side, then horses – manage – name change.

ESNZ have updated the breed details to remove information on cross breeds.  If your horse was a cross breed its breed will now show in the new database as ‘unknown’.

We have also updated the database so that the breed is no longer a free text field.  Instead a dropdown menu of breed options is available.

The accepted breed list information is below.

ESNZ  has updated the database so that the colour is no longer a free text field.  Instead a dropdown menu of colour options is available.

Those horses that were listed with multiple colours were matched as best as we could with the colour options available.  If we have given your horse the incorrect colour please let us know by calling 04 499 8994 or email [email protected] or see above to log a change request.

The accepted colour list information is below.

If you wish to mark  your horse available for sale or lease, you can do this by clicking on your name in the top right-hand side, then horses, then slide the available for sale or lease bar to the right to show yes and green in colour.

You can let us know if any of your horses data is incorrect or if you no longer have a certain horse by logging a change request.

You can log a change request by clicking on your name in the top right-hand side, then horses – manage – change request.

You can search for the results of other horses by clicking on the Horse Directory button from the dashboard.

This will then take you to the results page.

Here you can search by:

• Athlete
• Horse Discipline
• Event
• Competition category or level
• By season or specify a date range

ESNZ Equine Registration and your Annual Discipline Start(s)! If you’re about to renew or register for the year, please take the time to watch the below video so you don’t get pulled up by a show.

• Click “Register”
• Then click “Add Discipline Start”
• Once you have selected your discipline start(s), click “Check Out”

Once you make the payment, you’ll be good to go! Your registration will go through to the entry systems in an instant.

Checkout our how-to video on how to renew your horse here:

https://www.loom.com/share/c9a1c391f43d4ded9fbffdc9444b89c3

As part of the new ESNZ database all members are required to sign a waiver agreeing to the rules and general regulations of the sport.  If you are an official you will also be asked to sign a health and safety waiver.

Members that renew their membership online via the database will be asked to sign these waivers as part of the registration process.  However, if you contact the office to have them complete your membership, this waiver will be emailed to you for signing from the database – you must then click on the link to sign the waiver.  Until the waiver is signed your membership is not complete.

If your membership is showing as “processing” and you have missed or deleted the waiver email, please get in touch with the ESNZ Office on 04 499 8994 or email [email protected],nz and the team will email it to you again.